Who we are Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next generation financial services company and national bank using innovative, mobile first technology to help our millions of members reach their goals. The industry is going through an unprecedented transf

Drive implementation and consistent utilization of loss mitigation initiatives and practices. Review and investigate claims, assess losses and damages, and determine liability. Negotiate and process settlements and denials within assigned authority limits and in accordance with applicable policies, tariffs, contracts, bills of lading, and local regulations and conventions

Conduct on site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions

Responsible for the design, development and implementation of Comprehensive Technical Risk Assessment Services and loss control training programs in order to service existing clients and to assist in securing new clients. Functions as part of an overall Account Management Team and provides support on both a regional and/or national basis for practice programs, Subguard Pr

Participating in and/or leading point in time examinations to assess compliance with consumer protection laws and regulations, including fair lending laws and regulations, rules regarding unfair or deceptive acts or practices and the Community Reinvestment Act. Assessing management performance and the effectiveness of compliance risk management practices. Determining the

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities that will put customers at the center of what we do best protecting and restoring their dreams when they need us most. We're leveraging our expertise, technology and new ways of working to actively reinvent one of America's largest industries creating